Suggestion box
This is a box. Not a help desk. Not a chatbot. Not a promise that someone is waiting. If you need help now, use Stop first or sit with a coach. If you want to leave a note for when we have a reader, leave it here.
Why it is this small. We do not have the bandwidth to talk to many people yet. The app has to get mature first. A live inbox, an agent, or a chatbot would turn every note into a job. We are not opening that job today. Later we can ask CNIB, or another organisation, or a funded desk — including a reversed model where a SaaS firm pays for the support layer. That is a conversation after the product works.
Saved notes stay on this computer only. They are not sent until you use your email. That is on purpose. We are not standing up a server that collects people’s addresses today.
What we are not building today
- A chatbot that answers as if someone is there.
- An agent that files tickets you have to work every morning.
- A promise that CNIB or a SaaS desk is already funded. Those are later, if the product is worth supporting.
If an organisation wants to fund a desk later, that conversation is after the product works. Not today.